
Phishing and suspicious emails
A practical desk guide to checking unexpected messages, reporting concerns and knowing what to do if you have already clicked.
Free IT help sheets for UK businesses. Give your people a clearer way to handle suspicious emails, staff changes, backups and everyday technology decisions.
Choose a help sheetDownload, print and share with your team
Four focused guides, with practical checklists and space to record the actions that matter to your business. Read the guides online, or complete a short form to get a printable PDF for your team.

A practical desk guide to checking unexpected messages, reporting concerns and knowing what to do if you have already clicked.

A printable checklist for managers and IT teams, covering equipment, account permissions, induction and a controlled handover when someone leaves.

A working sheet to identify essential data, set recovery priorities and record whether a restore test has actually met your business needs.

A focused review for business owners: understand your devices, access, support and recovery arrangements, then choose the next three improvements.
Keep the phishing guide near your support instructions, use the starter and leaver checklist with your manager or HR lead, and bring the recovery and IT health sheets to your next technology review.
Assign an owner to anything that needs follow-up. The guides are a starting point for a conversation about your systems, responsibilities and priorities; adapt them to your organisation’s own processes.
We can help you turn questions about your IT into a practical plan for your business.