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IT support & management

IT device lifecycle management

Manage business laptops and desktops from purchase and setup through to replacement. Strata Digital helps you build a clearer device inventory, standardise everyday administration and plan the cost and timing of equipment changes.

Built around your business

A better plan for every device

A device estate grows one purchase at a time, but it needs to be managed as a whole. Without an accurate picture of ownership, age and software, the business can end up paying for unused licences, supporting inconsistent equipment and replacing important devices only after they fail.

We connect the inventory with the events that change it: a new starter, a role change, a repair, an office move or a leaver. The resulting process gives managers a clearer view of what is available, what needs attention and what should be budgeted for next.

The work behind the outcome

What we help you put in place

Inventory and ownership

Record the devices within scope, their users, key software and support status. Define who maintains the inventory so that useful information stays aligned with the equipment actually in use.

Procurement and setup

Agree practical device standards for different roles. Consider application requirements, mobility, accessories and support arrangements, then use an approved setup process before equipment is handed to a user.

Maintenance and change

Bring routine updates, configuration changes and device health into an agreed management process. Record exceptions where an application or operational constraint prevents a device from following the normal standard.

Reuse and retirement

Plan reassignment, return and retirement before the last working day or replacement date. Confirm how business information will be retained and what evidence is required for secure data removal and disposal.

From the first conversation to handover

How the work takes shape

Establish the baseline

Compare available records with the devices your people use. Identify missing ownership, unsupported systems and equipment that needs immediate attention.

Make the process repeatable

Connect ordering, setup, user changes and returns with named business owners. Keep approval and handover steps clear enough for managers to follow.

Plan the next cycle

Build a replacement view based on condition, compatibility and role requirements. Review it alongside budgets and forthcoming changes to business applications.

Your proposal sets out the systems, deliverables, responsibilities and service arrangements included. We agree these before work begins.

Your questions, answered

Your questions about
IT device lifecycle management

Something else on your mind?

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Can you work with equipment we already own?

Yes. We begin with the current estate and its support requirements. Existing devices can remain where they meet the agreed needs; the review identifies the reasons for any recommended changes.

Can you help with new starters and leavers?

Yes. Device allocation, application access, return arrangements and data handover can form part of the lifecycle process. Responsibilities between IT, HR and line managers are agreed before it is put into use.

Do you sell devices on a fixed package?

Equipment and commercial arrangements are selected for the roles and requirements involved. Any purchasing, leasing, warranty or replacement terms are set out in a proposal rather than assumed from the management service.

A useful starting point

Put the essentials into practice

Read the related guide online, or request a printable help sheet for your team.

Explore the related help sheet
A more connected service

Bring it together with Momentum

Explore how support, protection and ongoing improvements can form part of one coordinated plan for your business.

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Your next step

Make your next step clearer

Tell us about your current setup and what you want to improve. We will help you define a practical starting point.

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